Most technicians are certified — the Certified Pharmacy Technician (CPhT) is earned by passing the Pharmacy Technician Certification Exam (PTCE) — and have completed several hundred hours of on-the-job training in order to be able to work with different prescription drugs, understand pharmacy operations and protocol, and abide by ethical standards. Basic job duties include dosing medications and filling prescription orders, taking care of administrative tasks, and handling basic customer service duties at the counter. Some pharmacy techs lead a team of pharmacy staff members as a lead pharmacy technician. Others may be responsible for managing supply and inventory or providing pertinent information to other healthcare professionals.
In the United States, there is no mandated regulatory agency governing the training of Pharmacy Technicians. Each state has a Board of Pharmacy which regulates the licensure of Pharmacy Technicians in their state. Licensure requirements vary widely by state. Some states require training from board-approved schools, PTCB certification, on-the-job training or no requirements at all. There are two National Examinations for the certification of Pharmacy Technicians (PTCE @ www.ptcb.org) (ExCpT @ www.nhanow.com/pharmacy-technician.aspx).
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