Veterinary technicians usually have a 2-year associate’s degree in a veterinary technology program. They generally work in private clinical practices under the guidance of a licensed veterinarian. Technicians may perform laboratory tests, such as a urinalysis, and help veterinarians conduct a variety of other diagnostic tests. Although some of their work is done in a laboratory setting, many technicians also talk with animal owners. For example, they explain a pet’s condition or how to administer medication prescribed by a veterinarian.
The number of vehicles in use is expected to continue to rise. More entry-level service technicians will be needed to perform basic maintenance and repair, such as replacing brake pads and changing oil, on these vehicles. New technologies, however, such as electric vehicles, may limit future demand for automotive service technicians and mechanics because these vehicles will be more reliable and thus require less frequent maintenance and repair.
Certification. Even if you don’t wish to sit for the PTCB examination (learn more below), research how well alumni of the program fare on that test. You will want to have the same level of knowledge to best serve your patients and pharmacists. The PTCB awards successful takers a national certification that can give your resume a special distinction.
Attending a postsecondary education program with an emphasis in pharmacy technology is helpful but not required. Vocational schools and community colleges offer these programs, which usually last one year or less. They might teach mathematics commonly applied in pharmacies and help familiarize students with the names, uses and doses of medications. Best practices for dispensing medications, as well as pharmacy law and ethics, will also be covered. Some training programs include internships that allow students to obtain hands-on experience.
The population is aging, and older people typically use more prescription medicines than younger people. Higher rates of chronic diseases such as diabetes among all age groups also will lead to increased demand for prescription medications. Advances in pharmaceutical research will allow for more prescription medications to be used to fight diseases.
Even though it is not pharmacy technicians’ responsibility to provide medical advice, they will be responsible for interacting with customers when dispensing medication. They must have basic customer service skills to ensure they are providing customers with the correct prescriptions, contact customers to advise them that the prescription is ready and follow up with any inquiries customers may have about their order.

The scientific aspects of the job aren't the only things that vet techs need to prepare for, however. Tear says the hardest part of working as a technician is dealing with the relatively short lifespan of animals. “Our patients live anywhere from five to 15 years,” she says, “so there’s quite a bit of grief.” Another challenge is getting by on the salary, which, on average, skews quite a bit lower than comparable jobs in human medicine. “This isn’t a career you go into for the money," Tear adds.
Even though it is not pharmacy technicians’ responsibility to provide medical advice, they will be responsible for interacting with customers when dispensing medication. They must have basic customer service skills to ensure they are providing customers with the correct prescriptions, contact customers to advise them that the prescription is ready and follow up with any inquiries customers may have about their order.
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