"One of the most challenging aspects [of the job] comes down to maintaining knowledge on all the changes that occur within the field," says Mike Johnston, chairman and CEO of the National Pharmacy Technician Association. "Pharmacy practice changes on a weekly basis with new generics and new drugs." Another challenge is interacting with patients who are "not always feeling their best," he says. "The majority of your customers that you're going to be dealing with are sick – whether it be a cold or sinus infection or a much more serious, chronic condition. So it takes a lot of compassion and empathy."
AAPT provides leadership and represents the interests of its members to the public as well as health care organizations; promotes the safe, efficacious, and cost effective dispensing, distribution and use of medications; provides continuing education programs and services to help technicians update their skills to keep pace with changes in pharmacy services; promotes pharmacy technicians as an integral part of the patient care team.
Retail pharmacy techs are in the public eye and deal directly with patients who need medications and advice to enhance their quality of life. Where a hospitalized patient might ask a drug-related question of her doctor, in this setting the pharmacy tech is likely to be asked about the administration of a particular medication, such as correct dosages and should the medication be taken with food or on an empty stomach. When questions extend the scope of knowledge for you as a tech, you will then relay the question to the pharmacist for the correct answer. In the retail world you will also need to maintain inventories. Unlike a hospital, you will only have the main pharmacy inventory to maintain, rather than multiple Omnicell machines in addition to the primary supply area.

According to the Bureau of Labor Statistics, about 75% of pharmacy technicians in the U.S. work in a retail setting,[2] such as an independently owned drugstore, a mass retailer chain, or a mail-order or online pharmacy. An additional 16% of pharmacy technician jobs were in hospitals,[2] while others worked for nursing homes, pharmaceutical wholesalers, or the Federal Government. To work in any of these settings, certain requirements must be met. Requirements vary by state.[22]


In Sri Lanka, the National Apprentices and Industrial Training Authority (NAITA) has developed National Competency Standards (NCS) leading to the award of NVQ Level 4 certification as Pharmacy Technician for the Pharmacy Employees who are with above 5 years of Experience. The NCS is approved by the Tertiary And Vocational Education Commission in 2016 and presently it is being implemented. There are over 10,000 expereinced employees allover the Island will benefit.
Revised ASHP/ACPE accreditation standards for pharmacy technician education and training program (revised): frequently asked questions. ASHP website. ashp.org/-/media/assets/professional-development/technician-program-accreditation/docs/ashp-acpe-revised-pharmacy-technician-program-accreditation-standards-faq.ashx?la=en&hash=20A4F63D3DBD66AFA487CEC39978674392F343B9. Published July 2018. Accessed July 31, 2018.
"Medical technician'' means a health care worker who is not licensed or registered by a New Hampshire regulatory board and who assists licensed health care professionals in the diagnosis, treatment, and prevention of disease. For the purposes of this chapter, medical technicians shall be limited to health care workers with access to controlled substances and with access to or contact with patients in a health care facility or in a medical establishment.
The American Society of Health-System Pharmacists (ASHP) is the accrediting body for pharmacy technician programs. ASHP-certified programs are available at many community colleges and vocational schools. Most certificate programs can be completed within a year or less, while associate degree programs typically take two years to complete. Coursework covers technical and practical training in the following areas:

Practical experience in a veterinary hospital is also often part of the curriculum in an associate's degree program for aspiring veterinary technicians. An externship can be completed during a student's last semester of an associate's degree program for veterinary technology or animal science. However, if there is a high hourly requirement to fulfill this externship, then it is may need to be completed during the summer between the first and second years of enrollment. Externship participants assist veterinarians by taking blood samples, weighing animals and sterilizing surgical instruments. Students learn to handle stressful situations, such as working with difficult animals, and to manage their emotions while completing work in a professional manner.


Take Daniel Rau, a former Marine sergeant who returned from active duty in 2008, after two years as a comms technician and three years protecting embassies in India, Japan, and Yemen. — Jacqueline Detwiler, Popular Mechanics, "Thank You For Your Service. Now What?," 17 Oct. 2018 With over 1,300 medical, operational, and regulatory experts, technicians and supporting services working in the same facilities, communication and collaboration are greatly enhanced. — Jessica Levy, Cincinnati.com, "Medpace speeds the advancement of safe, effective medical therapeutics," 8 June 2018 In addition to local authorities, a state hazardous material technician and postal inspectors also responded, police said. — David Owens, courant.com, "White Powder In Piece Of Mail Disrupts ESPN's Bristol Campus," 7 June 2018 CONSTRUCTION Horizon Retail Construction, Sturtevant, hired Raul Luis Antonio as an information technology helpdesk technician and Brooke Barlow as an assistant project manager. — Milwaukee, Milwaukee Journal Sentinel, "New hires, promotions at Wisconsin companies," 7 June 2018 In the end, a team of almost 25 Danbury clinicians — including surgeons, cardiologists, gynecologists, physician’s assistants, anesthesiologists, nurses, operating room technicians and office staff — worked together to develop a treatment plan. — Jamie Ducharme, Time, "A Connecticut Woman Had a 132-Pound Ovarian Tumor Removed," 4 May 2018 Other experts included anesthetists, pediatricians, lab technicians, and backups in case anyone couldn't make it for the birth. — Megan Friedman, Harper's BAZAAR, "Why Kate Middleton Left the Hospital So Quickly After Giving Birth," 23 Apr. 2018 More than 20m people recently applied for 100,000 railway jobs, as train drivers, technicians and porters. — The Economist, "India’s economy is back on track. Can it pick up speed?," 28 Mar. 2018 Graduates can land a number of utility jobs such substation technicians and equipment operators, according to the college website. — Jason Ruiter, OrlandoSentinel.com, "Puerto Rican receives training in growing lineworker field, hopes to return to help restore power," 20 Mar. 2018
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