Most technicians are certified — the Certified Pharmacy Technician (CPhT) is earned by passing the Pharmacy Technician Certification Exam (PTCE) — and have completed several hundred hours of on-the-job training in order to be able to work with different prescription drugs, understand pharmacy operations and protocol, and abide by ethical standards. Basic job duties include dosing medications and filling prescription orders, taking care of administrative tasks, and handling basic customer service duties at the counter. Some pharmacy techs lead a team of pharmacy staff members as a lead pharmacy technician. Others may be responsible for managing supply and inventory or providing pertinent information to other healthcare professionals.
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