Mail order pharmacies present an opportunity to service a wider range of customers than local community pharmacies. For the pharmacy technician, this translates into good pay, benefits and the possibility of a flexible work schedule. Perhaps the most solitary of the three workplaces, mail order is great if you’re looking for pharmacy technician jobs where you can work independently or behind-the-scenes.
The American Society of Health-System Pharmacists (ASHP) is the accrediting body for pharmacy technician programs. ASHP-certified programs are available at many community colleges and vocational schools. Most certificate programs can be completed within a year or less, while associate degree programs typically take two years to complete. Coursework covers technical and practical training in the following areas:
"Medical technician'' means a health care worker who is not licensed or registered by a New Hampshire regulatory board and who assists licensed health care professionals in the diagnosis, treatment, and prevention of disease. For the purposes of this chapter, medical technicians shall be limited to health care workers with access to controlled substances and with access to or contact with patients in a health care facility or in a medical establishment.
The final competition consists of 10 rigorous, hands-on skill tests including vehicle electronics, preventive maintenance, and air conditioning. The title of “Top Tech,” along with a cash prize, is awarded to the first place winner. All seven finalists receive cash prizes for their exemplary performance. Each year’s top seven finalists go on to represent Team Ryder at the TMC SuperTech National Technician Skills Competition, where they compete against the industry’s best technicians.
In a clinical practice setting, such as your local veterinary hospital, veterinary technicians handle many of the same responsibilities that nurses and other professionals perform for physicians – and, like veterinarians, they are trained to work with several species of animals. They are trained to: obtain and record patient case histories; collect specimens and perform laboratory procedures; provide specialized nursing care; prepare animals, instruments, and equipment for surgery; assist in diagnostic, medical, and surgical procedures; expose and develop radiographs (x-rays); advise and educate animal owners; supervise and train practice personnel; and perform dental prophylaxes.
As a laboratory technician on assignment with Doctors Without Borders/Médecins Sans Frontières (MSF) you might manage the laboratory associated with a tuberculosis treatment program, training the technicians you supervise in sputum microscopy. Alternatively, you might find yourself tasked with establishing a laboratory facility, introducing quality control to an HIV laboratory, or testing people for sleeping sickness in an outdoor mobile clinic.
In the United States, there is no mandated regulatory agency governing the training of Pharmacy Technicians. Each state has a Board of Pharmacy which regulates the licensure of Pharmacy Technicians in their state. Licensure requirements vary widely by state. Some states require training from board-approved schools, PTCB certification, on-the-job training or no requirements at all. There are two National Examinations for the certification of Pharmacy Technicians (PTCE @ www.ptcb.org) (ExCpT @ www.nhanow.com/pharmacy-technician.aspx).
The growth of pharmacists’ roles across health care settings has led to the need for a comparable evolution in the responsibilities and roles of pharmacy technicians. Traditionally, technician tasks have focused on cashiering, insurance claim processing, medication preparation, and order entry, usually within a community or hospital setting. Advancement opportunities have been limited to lead technician or supervisory roles, medication and supply purchasing, and sterile products compounding because of a lack of promotion opportunities.
PHE customizes Power-Pak C.E.® online for each visitor by creating a personal participant profile. Registered participants may update their contact information, take an exam, receive instant grading, view their exam history, and print certificates for successfully completed programs at any time. Monthly notifications will be sent to participants notifying you of new courses available on the site.
In addition, pharmacy technicians may be needed to take on a greater role in pharmacy operations because pharmacists are increasingly performing more patient care activities such as giving flu shots. Technicians will need to perform tasks such as collecting patient information, preparing more types of medications, and verifying the work of other technicians, tasks formerly done by pharmacists.
Is your pet at the hospital for surgery? If so the veterinary technician may perform a physical exam on your pet prior the the procedure, will run the appropriate lab work, and will ensure that all equipment is ready for the veterinarian's use. S/he may, under the supervision of the veterinarian, administer the anesthetic agent to your pet to protect your pet's comfort during any surgical procedure.
In addition, many states are updating the rules and regulations concerning permitted technician duties. For example, the Idaho Board of Pharmacy recently updated its rules to allow certified pharmacy technicians to administer immunizations, clarify and transfer prescriptions, and take verbal orders, as long as key requirements—national certification and proper training—are met.8
Although technicians have made great strides in their profession, these advancements have slowed primarily because of inconsistent state requirements and a lack of formal, standardized education for pharmacy technicians. Forty-five states and Washington, DC, have regulations establishing certification, licensure, or registration requirements for technicians, but these requirements vary from state to state. As of January 2017, just 24 of those states and the District of Columbia required national certification.3
There's ample need for pharmaceutical support professionals capable of filling prescription medications quickly and efficiently. The Bureau of Labor Statistics predicts employment growth of about 12 percent between 2016 and 2026 – faster than the average growth rate for all occupations – and during that period, 47,600 new positions will need to be filled. "There's a tremendous amount of demand as the baby boomer population is aging and taking more and more medications, and with all the new prescription drugs that are being approved and consumed by Americans, there is a great amount of growth and increase in the pharmacy sector," Johnston says.
Service technicians also use many common hand tools, such as wrenches, pliers, and sockets and ratchets. Service technicians generally own these tools themselves. In fact, experienced workers often have thousands of dollars invested in their personal tool collection. For example, some invest in their own set of pneumatic tools—such as impact wrenches—powered by compressed air.
In order to receive a Full License from the Arizona State Board of Pharmacy, one must first pass the Pharmacy Technician Certification Exam (PTCE). The Pharmacy Technician Certification Board (PTCB) administers this exam and the issuing of certifications. When applying for a Certified License, you will be required to show proof of your PTCB certification.
With the appropriate amount of training and experience, pharmacy technicians may be promoted to supervisory roles, may seek specialization (e.g., oncology, nuclear pharmacy), or may pursue further education and training to become a pharmacist. Some technicians gain specialized skills in sterile products admixture, pharmacy automation, and health information systems. An ASHP survey of pharmacy practice managers in August 2009 revealed 56 percent of organizations offer career advancement opportunities for technicians. In an ASHP survey of pharmacy technicians, 81 percent indicated they expect to perform duties of a pharmacy technician for five or more years.
Certification is not required in some states, but most employers prefer pharmacy techs to be certified. An online pharmacy tech certification program needs to provide comprehensive training to prepare a student to sit for the Pharmacy Technician Certification Board (PTCB) exam. Those interested in National Healthcareer Association (NHA) certification must have at least one year of work experience, which can be acquired through an externship program offered by the school.
Retail pharmacy techs are in the public eye and deal directly with patients who need medications and advice to enhance their quality of life. Where a hospitalized patient might ask a drug-related question of her doctor, in this setting the pharmacy tech is likely to be asked about the administration of a particular medication, such as correct dosages and should the medication be taken with food or on an empty stomach. When questions extend the scope of knowledge for you as a tech, you will then relay the question to the pharmacist for the correct answer. In the retail world you will also need to maintain inventories. Unlike a hospital, you will only have the main pharmacy inventory to maintain, rather than multiple Omnicell machines in addition to the primary supply area.
Drivability technicians, also known as diagnostic technicians, use their extensive knowledge of engine management and fuel, electrical, ignition, and emissions systems to diagnose issues that prevent engines from performing efficiently. They often use the onboard diagnostic system of a car and electronic testing equipment such as scan tools and multimeters to find the malfunction.
Some veterinary technicians decide to specialize in a certain area. According to the National Association of Veterinary Technicians in America (NAVTA), an academy is a group of veterinary technicians who have received formal, specialized training, testing and certification in an area. The recognized academies include specialties in dental technology, anesthesia, internal medicine, emergency and critical care, behavior, zoological medicine, and equine veterinary nursing.
In England, Scotland and Wales, since 1 July 2011, qualified Pharmacy Technicians have to be registered with the General Pharmaceutical Council (formerly the Royal Pharmaceutical Society of Great Britain) to practise and call themselves a Pharmacy Technician. The title 'Pharmacy Technician' is a protected title and requires the user to register with the General Pharmaceutical Council. A Pharmacy Dispenser cannot call themselves or work as a Pharmacy Technician or register with the General Pharmaceutical Council.
The PTCB has a practice test section on their website, so you can get a feel for the rigorousness of the exam. The exam itself consists of 90 multiple choice questions, 80 of which are scored and 10 are unscored and interspersed randomly throughout the exam. You have one hour and 50 minutes to complete the exam, which covers some of the following topics:
5. Teach at a local community college. This is not always the easiest path to take, but it's worthwhile if you enjoy teaching others. Not all states have programs, and those that do tend to hang onto their teachers. So it may be a long process to find a program that's the right fit. Volunteer at local colleges to try to get your foot in the door, or apply with online programs. The more teaching experience you have to go alongside your veterinary technician licensure, the better your chances of obtaining a position. Some programs may also require higher education—some may accept an associate’s degree, while others may require a bachelor’s.
There are many pharmacy technician jobs available in community pharmacies such as the ones you find in your local grocery or drug store. Working in community pharmacies means working with people. If you like an active environment where keeping customers happy and comfortable is important, pharmacy technician jobs in community pharmacies offer some great advancement opportunities.
According to the Bureau of Labor Statistics, the median salary for pharmacy technicians in 2016 was $30,920, which is $14.86 per hour. Salaries can range depending on where you work. The lowest 10 percent earned less than $21,370. The highest 10 percent, more than $45,710, with the highest earners typically working in general medical center and surgical hospitals.
Two organizations offer certification. The Pharmacy Technician Certification Board (PTCB) certification requires a high school diploma and the passing of an exam. Applicants for the National Healthcareer Association (NHA) certification must be at least 18 years old, have a high school diploma, and have completed a training program or have 1 year of work experience. Technicians must recertify every 2 years by completing 20 hours of continuing education courses.
Top Tech is an annual program designed to identify, recognize, and reward Ryder’s top performing technicians. Eligible participants for the award are selected from Ryder’s team of more than 5,000 U.S. and Canadian-based technicians and are measured on technical training qualifications, outstanding customer service performance, and quality workmanship. After advancing through three increasingly demanding rounds of challenging written and hands-on tests, seven finalists compete for the top honors at the Top Tech Competition.