In the United Kingdom, a Pharmacy Technician now must complete a recognised accredited training program with vocational training to SVQ/NVQ level 3 in Pharmacy Services as well as an academic underpinning knowledge program such as BTEC or National Certificate (NC) Pharmacy Services. In addition a minimum period of time of working as a trainee Pharmacy Technician is needed before final qualification and compulsory registration is required before commencing work as a Pharmacy Technician. Pharmacy Technicians may counsel patients on their medication (under the supervision or direction of a pharmacist, though counselling is not one of the learning outcomes for pharmacy technician training) as well as general dispensing of prescriptions. In community pharmacy, it has been recognised that the role is difficult to distinguish from that of a dispensing assistant with an NVQ2 qualification. Additional training is available to qualified Pharmacy Technicians and can include accuracy checking of dispensed prescriptions (though there is no legal requirement that a person be qualified as a pharmacy technician before undertaking an accuracy checking course), Medicines Management (Hospital or PCT), participation in the running of hospital clinics such as anticoagulant clinics, dosing Warfarin patients under dose banding guidance, or other higher duties traditionally done by Pharmacists.
With the appropriate amount of training and experience, pharmacy technicians may be promoted to supervisory roles, may seek specialization (e.g., oncology, nuclear pharmacy), or may pursue further education and training to become a pharmacist. Some technicians gain specialized skills in sterile products admixture, pharmacy automation, and health information systems. An ASHP survey of pharmacy practice managers in August 2009 revealed 56 percent of organizations offer career advancement opportunities for technicians. In an ASHP survey of pharmacy technicians, 81 percent indicated they expect to perform duties of a pharmacy technician for five or more years.
In early 2017, the Pharmacy Technician Certification Board (PTCB) held a national stakeholder meeting to develop industrywide consensus on qualifications and standards for advanced practice and entry-level technicians.4 Attendees drafted recommendations for the advanced practice certification, education, entry-level requirements, and regulation of technicians. As a result of this meeting, the Accreditation Council of Pharmacy Education (ACPE), the American Society of Health-System Pharmacists, and the PTCB have implemented more stringent and uniform requirements regarding certification, education, and continuing education for technicians, with new standards for ACPE accreditation and PTCB certification taking effect in January 2019 and January 2020, respectively.5,6 The PTCB has also developed a second certification program focused specifically on sterile compounding.7
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