According to the Bureau of Labor Statistics, the median salary for pharmacy technicians in 2016 was $30,920, which is $14.86 per hour. Salaries can range depending on where you work. The lowest 10 percent earned less than $21,370. The highest 10 percent, more than $45,710, with the highest earners typically working in general medical center and surgical hospitals.
Two organizations offer certification. The Pharmacy Technician Certification Board (PTCB) certification requires a high school diploma and the passing of an exam. Applicants for the National Healthcareer Association (NHA) certification must be at least 18 years old, have a high school diploma, and have completed a training program or have 1 year of work experience. Technicians must recertify every 2 years by completing 20 hours of continuing education courses.
Even though it is not pharmacy technicians’ responsibility to provide medical advice, they will be responsible for interacting with customers when dispensing medication. They must have basic customer service skills to ensure they are providing customers with the correct prescriptions, contact customers to advise them that the prescription is ready and follow up with any inquiries customers may have about their order.
In addition, many states are updating the rules and regulations concerning permitted technician duties. For example, the Idaho Board of Pharmacy recently updated its rules to allow certified pharmacy technicians to administer immunizations, clarify and transfer prescriptions, and take verbal orders, as long as key requirements—national certification and proper training—are met.8
In addition, pharmacy technicians may be needed to take on a greater role in pharmacy operations because pharmacists are increasingly performing more patient care activities such as giving flu shots. Technicians will need to perform tasks such as collecting patient information, preparing more types of medications, and verifying the work of other technicians, tasks formerly done by pharmacists.
Medical records and health information technicians, commonly referred to as health information technicians, organize and manage health information data. They ensure that the information maintains its quality, accuracy, accessibility, and security in both paper files and electronic systems. They use various classification systems to code and categorize patient information for insurance reimbursement purposes, for databases and registries, and to maintain patients’ medical and treatment histories.
Top Tech is an annual program designed to identify, recognize, and reward Ryder’s top performing technicians. Eligible participants for the award are selected from Ryder’s team of more than 5,000 U.S. and Canadian-based technicians and are measured on technical training qualifications, outstanding customer service performance, and quality workmanship. After advancing through three increasingly demanding rounds of challenging written and hands-on tests, seven finalists compete for the top honors at the Top Tech Competition.
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