Since you’ll be required to work with computers, software and financial transactions in your dealings with the public, learning some accounting principles—specifically billing and reimbursement—will come in handy. Consider taking a mathematics course. Understanding patient maintenance software, pharmaceutical software and prescription processing software will also give you an advantage. Learn about data management and take a course in Microsoft Excel to further give yourself an edge.
In addition, pharmacy technicians may be needed to take on a greater role in pharmacy operations because pharmacists are increasingly performing more patient care activities such as giving flu shots. Technicians will need to perform tasks such as collecting patient information, preparing more types of medications, and verifying the work of other technicians, tasks formerly done by pharmacists.
Attending a postsecondary education program with an emphasis in pharmacy technology is helpful but not required. Vocational schools and community colleges offer these programs, which usually last one year or less. They might teach mathematics commonly applied in pharmacies and help familiarize students with the names, uses and doses of medications. Best practices for dispensing medications, as well as pharmacy law and ethics, will also be covered. Some training programs include internships that allow students to obtain hands-on experience.
Most technicians are certified — the Certified Pharmacy Technician (CPhT) is earned by passing the Pharmacy Technician Certification Exam (PTCE) — and have completed several hundred hours of on-the-job training in order to be able to work with different prescription drugs, understand pharmacy operations and protocol, and abide by ethical standards. Basic job duties include dosing medications and filling prescription orders, taking care of administrative tasks, and handling basic customer service duties at the counter. Some pharmacy techs lead a team of pharmacy staff members as a lead pharmacy technician. Others may be responsible for managing supply and inventory or providing pertinent information to other healthcare professionals.
Two organizations offer certification. The Pharmacy Technician Certification Board (PTCB) certification requires a high school diploma and the passing of an exam. Applicants for the National Healthcareer Association (NHA) certification must be at least 18 years old, have a high school diploma, and have completed a training program or have 1 year of work experience. Technicians must recertify every 2 years by completing 20 hours of continuing education courses.
Veterinary technicians usually have a 2-year associate’s degree in a veterinary technology program. They generally work in private clinical practices under the guidance of a licensed veterinarian. Technicians may perform laboratory tests, such as a urinalysis, and help veterinarians conduct a variety of other diagnostic tests. Although some of their work is done in a laboratory setting, many technicians also talk with animal owners. For example, they explain a pet’s condition or how to administer medication prescribed by a veterinarian.
Pharmacy technicians work under the direction of a licensed pharmacist to dispense medication and provide information to customers. Pharmacy technicians typically work behind a pharmacy counter at a drugstore, grocery store, hospital, nursing home or other medical facility. This position involves working with pharmacists, patients and occasionally with pharmaceutical reps.
Pharmacy Times® is the #1 full-service pharmacy media resource in the industry. Founded in 1897, Pharmacy Times® reaches a network of over 1.3 million retail pharmacists. Through our print, digital and live events channels, Pharmacy Times® provides clinically based, practical and timely information for the practicing pharmacist. Features and specialized departments cover medication errors, drug interactions, patient education, pharmacy technology, disease state management, patient counseling, product news, pharmacy law and health-system pharmacy.
"One of the most challenging aspects [of the job] comes down to maintaining knowledge on all the changes that occur within the field," says Mike Johnston, chairman and CEO of the National Pharmacy Technician Association. "Pharmacy practice changes on a weekly basis with new generics and new drugs." Another challenge is interacting with patients who are "not always feeling their best," he says. "The majority of your customers that you're going to be dealing with are sick – whether it be a cold or sinus infection or a much more serious, chronic condition. So it takes a lot of compassion and empathy."

In order to receive a Full License from the Arizona State Board of Pharmacy, one must first pass the Pharmacy Technician Certification Exam (PTCE). The Pharmacy Technician Certification Board (PTCB) administers this exam and the issuing of certifications. When applying for a Certified License, you will be required to show proof of your PTCB certification.[30]
The American Veterinary Medical Association (AVMA) accredits veterinary technology programs throughout the United States and Canada. Most AVMA-accredited programs lead to an Associate degree after two years but some lead to a four-year Baccalaureate degree. Technicians with Baccalaureate degrees usually receive higher salaries and greater level of job responsibilities.
The PTCB, Pharmacy Technician Certification Board, has enacted a plan to require an ASHP (American Society of Health-Systems Pharmacists) certified Pharmacy Technician education program by the year 2020.[9] This is a hotly debated issue, as training schools have come under great scrutiny regarding the issuance of Title IV loans.[10] According to RxTechExam.com, all that is required to become a Nationally Certified Pharmacy Technician is:
Most technicians are certified — the Certified Pharmacy Technician (CPhT) is earned by passing the Pharmacy Technician Certification Exam (PTCE) — and have completed several hundred hours of on-the-job training in order to be able to work with different prescription drugs, understand pharmacy operations and protocol, and abide by ethical standards. Basic job duties include dosing medications and filling prescription orders, taking care of administrative tasks, and handling basic customer service duties at the counter. Some pharmacy techs lead a team of pharmacy staff members as a lead pharmacy technician. Others may be responsible for managing supply and inventory or providing pertinent information to other healthcare professionals.
Tarleton State University’s Bachelor-level Veterinary Technology program is based at their campus in the town of Stephenville, Texas. Of the 11,681 students, about 13% are postgraduates. Fees for tuition for in-state students are in the order of $6,630 and for students from outside the state around $15,990 for each academic year, while study materials may cost roughly $1,200, depending on the program.
Retail pharmacy techs are in the public eye and deal directly with patients who need medications and advice to enhance their quality of life. Where a hospitalized patient might ask a drug-related question of her doctor, in this setting the pharmacy tech is likely to be asked about the administration of a particular medication, such as correct dosages and should the medication be taken with food or on an empty stomach. When questions extend the scope of knowledge for you as a tech, you will then relay the question to the pharmacist for the correct answer. In the retail world you will also need to maintain inventories. Unlike a hospital, you will only have the main pharmacy inventory to maintain, rather than multiple Omnicell machines in addition to the primary supply area.

*** Local Caption *** Depuis 2010, MSF soutient le Programme Nationale de lutte contre la Tuberculose dans la ville de Buenaventura pour améliorer le diagnostique et le traitement de la tuberculose régulière et résistante. En 2012, MSF importe pour la première fois un traitement contre la tuberculose résistante et soutient le programme municipal pour la gestion de la tuberculose résistante (en matière de conformité, de formation du personnel de santé et de suivi de dossiers). Sur l?année 2012, 285 nouveaux patients atteints de tuberculose régulière ont été admis dans le programme alors que 60 patients atteints de tuberculose résistante et multi-résistante étaient sous traitement à la fin de l'année (dont 31 nouvellement admis en 2012).
Since 2010, MSF supports the National Programme against Tuberculosis in the city of Buenaventura to improve the diagnosis and treatment of regular and resistant tuberculosis. In 2012, MSF imports for the first time a treatment against drug-resistant TB and supports municipal program for the management of drug-resistant TB (for compliance, training of health personnel and monitoring records). On the year 2012, 285 new patients with regularl tuberculosis were admitted to the program, while 60 patients with drug-resistant and multidrug-resistant tuberculosis were under treatment at the end of the year (including 31 newly admitted in 2012).
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