Pharmacy techs must have strong attention to detail, as the majority of their daily tasks involve measuring, dosing and dispensing prescription medication according to very specific orders. They must also have good written and verbal communication skills to communicate effectively with the pharmacists they work with, patients, and medical professionals or medical representatives they come into contact with.
"Medical technician'' means a health care worker who is not licensed or registered by a New Hampshire regulatory board and who assists licensed health care professionals in the diagnosis, treatment, and prevention of disease. For the purposes of this chapter, medical technicians shall be limited to health care workers with access to controlled substances and with access to or contact with patients in a health care facility or in a medical establishment.
Formal pharmacy-technician education programs require classroom and laboratory work in a variety of areas, including medical and pharmaceutical terminology, pharmaceutical calculations, pharmacy recordkeeping, pharmaceutical techniques, and pharmacy law and ethics. Technicians also are required to learn medication names, actions, uses, and doses. Many training programs include internships, in which students gain hands-on experience in actual pharmacies. Students receive a diploma, certificate, or an associate degree, depending on the program.
Practical training, such as completing an internship in a pharmacy, is also often required as part of training for employment as a pharmacy technician. Many employers favor pharmacy technicians to be certified with a national or local pharmacy board, such as by passing a standard exam and/or paying a fee. In the United States, voluntary certification is available through many private organizations. Elsewhere, such as in Tanzania and the United Kingdom, pharmacy technicians are required to be registered with the national regulatory council.
In addition, pharmacy technicians may be needed to take on a greater role in pharmacy operations because pharmacists are increasingly performing more patient care activities such as giving flu shots. Technicians will need to perform tasks such as collecting patient information, preparing more types of medications, and verifying the work of other technicians, tasks formerly done by pharmacists.
In early 2017, the Pharmacy Technician Certification Board (PTCB) held a national stakeholder meeting to develop industrywide consensus on qualifications and standards for advanced practice and entry-level technicians.4 Attendees drafted recommendations for the advanced practice certification, education, entry-level requirements, and regulation of technicians. As a result of this meeting, the Accreditation Council of Pharmacy Education (ACPE), the American Society of Health-System Pharmacists, and the PTCB have implemented more stringent and uniform requirements regarding certification, education, and continuing education for technicians, with new standards for ACPE accreditation and PTCB certification taking effect in January 2019 and January 2020, respectively.5,6 The PTCB has also developed a second certification program focused specifically on sterile compounding.7
As a technician, you’ll make sure that our household brand names maintain the high level of quality that consumers expect, while helping P&G achieve performance goals. Want to gain new skills to help run and maintain the latest production technology and equipment for the world’s biggest brands? We’re looking for team players who know how to take charge of business-related challenges and keep us running smoothly.